【Important Notice for International Buyers – Tomoayax Japan Rare Authentic Items】
■ Authenticity
All items we sell are 100% authentic.
We carefully source our products from trusted suppliers in Japan.
■ Condition
Many of our items are rare, vintage, or pre-owned.
Such items may show signs of age, storage, or previous use, including minor scratches, wear, or deterioration.
Condition may vary depending on individual expectations.
Please carefully review all photos and descriptions before purchase.
■ Buyer Responsibility
The buyer is fully responsible for understanding the item condition and details before purchase.
We do not accept claims based on subjective expectations (e.g., "not as expected").
■ No Return / No Refund Policy
All sales are final.
We do NOT accept returns or refunds for:
・Minor scratches, aging, or signs of use
・Differences in personal expectations
・Color or appearance differences due to lighting or display
・Any condition clearly shown in photos or described
■ Functionality
Unless otherwise stated, we do not guarantee long-term performance or durability.
Especially for vintage items, future functionality cannot be guaranteed.
■ Liability
We are not responsible for any damage, deterioration, or issues after delivery.
■ Final Notice
Please ensure full understanding of the above before purchasing.
Country of origin: China
Material/Ingredients: Glass/Cut glasswork
Packaging: Gift box
● Avoid using the product in situations involving sudden temperature changes, such as rapid cooling or heating. Do not use in a microwave or oven. ● Do not use metal scouring pads or abrasive cleaners, as they may cause scratches. Do not use chlorine bleach, as it may cause a whitish cloudiness. ● Washing ceramic, metal, and glass items together in the same washbasin may cause scratches or breakage. ● Stacking glasses for storage may cause them to get stuck or break. ● This glass is soda-lime glass. It may become cloudy if left for a long time. As a countermeasure, soak household vinegar in water for 3-4 minutes.
Product inspection and management are carried out in Japan. Due to the handmade nature of the products, there may be slight variations in size and color.