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Good afternoon, several orders were completed in one package, but none of the received ones corresponded to what was ordered: neither in quality, nor in design, nor in material, nor in size, nor in quantity (everything in the order was 2 pieces, but it arrived in 1 copy). How can I get my money back for an item or get exactly what I ordered? I attach photos of the items received.

Good afternoon, several orders were completed in one package, but none of the received ones corresponded to what was ordered: neither in quality, nor in design, nor in material, nor in size, nor in quantity (everything in the order was 2 pieces, but it arrived in 1 copy). How can I get my money back for an item or get exactly what I ordered? I attach photos of the items received.