Black Warrior Building Blocks Toy

Completely unacceptable quality. The figure arrived incomplete, one of its hands is literally missing, instead I received 4 mini hands, so the product cannot be used properly and does not match the description. This is a fundamental error that should not happen. The problem is clearly visible in the uploaded image. I believe it was not fair to ask for money for the faulty product I received.. An exchange is not a solution for me, as I needed the product by a certain time. This is completely unacceptable. Next time I will think twice about ordering from here again.! I was hugely disappointed!