oCuZen Neck and Shoulder Massager with Heated Head and Adjustable Strap for and Stiff A Great Gift for Respect for the Aged and Neck, Shoulders,

Voltage Compatibility】 When using electrical appliances, please note that they are designed for Japanese voltage specifications (90-110V), so if you use them with a different voltage, it may cause a malfunction.

【Plug Type】 Our products use Japanese plug types (A or B type). Please use a conversion adapter if necessary.

【Important Note on Transformers and Adapters】 A transformer adjusts voltage to match your device’s requirements. A conversion adapter only changes the plug shape and does not adjust voltage. Using only a conversion adapter without a transformer may result in damage to the product.

【Liability】 We are not responsible for malfunctions or damages caused by improper use, such as operating the product without a transformer. 🎁 [Medical Number Certification Obtained] Registration Number: 302AKBZX00021000, oCuZen Shoulder Relief Massager - Perfect as a gift for Respect for the Aged Day, Father's Day, Mother's Day. 🎁【ADJUSTABLE INTENSITY】The neck massager has 3 adjustable speed buttons, you can adjust the speed (low, medium, high) according to your preference. 🎁【8 Deep Kneading Shiatsu Massage Nodes】The neck massager is equipped with 8 built-in massage nodes that knead and relieve pain, knots, and muscle tension just like a real masseuse's hands. The massager conforms perfectly to the contours of your body, including your neck, shoulders, waist, and legs. 🎁【Advanced Heating Function】This neck massager has an optional heating function that improves blood circulation and relieves muscle pain and stiff shoulders. It gradually heats up to 104-113°F (40-45°C). It makes a great gift for Mother's Day, celebrations, birthdays, and other special occasions for family and friends. 3D Rotating Kneading Massager: The shoulder massager rotates clockwise and counterclockwise, automatically changing direction every minute. Overheating protection and a 20-minute automatic shut-off ensure safety when using this neck and shoulder massager. Visual Description of the Massager 1 - Two Main Contact Surfaces The massager has two main contact surfaces. One is made of PU leather, which is waterproof and stain-resistant. The other is a durable mesh surface made of breathable fabric, ensuring a comfortable massage. 2 - Two Colors In contrast to commercially available monochrome massagers, this product is available in two colors. This enhances the product's aesthetic while maintaining its practical effectiveness. It also makes a great gift. 3 - Unique Structure The massager's strap features an ethnic, multi-layered design reminiscent of the collar of a kimono. To express light and shadow, square embroidery is applied to the smooth fabric, enhancing the three-dimensional effect. Usage ❓Does it require a power cord? Yes, this product is not rechargeable. The power cord must be plugged in when using the product. ❓How often should I massage? Using the massager multiple times on the same body part can overwork muscles and prevent normal relaxation. The frequency of use is determined by the same part. Use it about once or twice a day. ❓The product suddenly stopped working? Before checking the applied pressure threshold, make sure the power cord is properly connected. If the pressure applied to the product exceeds the product's rated load value (this product's load capacity is 12.5kg or less), this means that the product's weight should not exceed 12.5kg during use. Otherwise, the product's self-protection mechanism (similar to a fuse that cuts off the power) will be activated. This is normal. Turn the power off for 3 minutes and then restart the machine. The massager will exit the protection mechanism and return to normal. ❗Tip: The product has a pressure threshold. When pressing the massage balls on your thighs or waist, pay attention to whether the force generated by the massager's body part exceeds 12.5kg. If it exceeds this limit, the protection mechanism may automatically stop the product from working. ❓Product Specifications? The product's shoulder length is approximately 30-39cm (excluding the shoulder strap) and weighs approximately 2kg. This massage shawl may be too large for people with narrow shoulders. Therefore, please adjust the size according to your actual situation. Please choose the appropriate length of massage shawl according to your needs. ❓After-sales service Ocuzen pays attention to product quality and cares about every customer's experience. If you have any questions, please contact us. We will pay attention to your problem and solve it in time.