Four Seasons Rattan Rocking Chair Recliner Cushion Only - One Piece, Free Shipping

I feel cheated, they sent me a product that I did NOT order, I ask for a refund and they give me a choice and I ask that they credit it to me via the same payment method and lo and behold they credit it in points for future purchases, I make another purchase of a similar amount with the idea of compensating and they charge me the amount of said purchase again, now 29.40 euros are accumulating (they don't return or compensate the points), if this continues it could reach a scandalous amount, but there is still something worse, IT IS IMPOSSIBLE TO CONTACT THEM, the email they provide DOES NOT accept messages, it is pathetic and sad because it is almost certain that I will lose my money, in short

The item did not arrive at all, but a notification came to add a review. This is some kind of scam company.

They say the order arrived and it didn't arrive at all, for fuck's sake.